SHIPPING & DELIVERY TIME

At SmokingHotXL we understand how important it is that your order is delivered quickly and safely. That’s why we strive to provide an efficient shipping process and deliver your order to your home as soon as possible. Below you will find more information about our shipping costs and delivery times.

Shipping costs:

The shipping costs are calculated based on the destination where the package is going. We apply fair and transparent shipping costs, so that you know exactly what to expect. The shipping costs are clearly displayed during the checkout process, before you finalize your order.

Delivery times:

We aim to process and dispatch your order as quickly as possible. Delivery time depends on various factors, including product availability and your package’s destination. Generally, the following guidelines apply:

– Netherlands: Domestic orders are typically delivered within 1-5* working days.
– Europe: International orders within Europe have varying shipping times. Please refer to the table below for specific times.

Products with an expiration date*:

When ordering products with an expiration date, it is possible that the delivery time may be longer than for other products. This longer delivery time is the result of our commitment to minimizing waste as much as possible. An important aspect of preventing food waste is avoiding overproduction and unsold products. By obtaining fresh products based on orders, we minimize the risk of products spoiling before they are sold. As a result, we can minimize waste and enhance the sustainability of our operations. We also prioritize maximum freshness and the longest possible shelf life to ensure that customers can enjoy the best possible quality. For these reasons, in such cases, the delivery time can be extended up to a maximum of 5 business days in the Netherlands.

Summary:

The shipping times below provide an indication of how long it takes for a package to reach you from the moment of ordering. Please note that the package isn’t actually in transit for the entire duration.

Country Shipping time Shipping costs Free shipping from:
Belgium 2-7 business days € 5,95,- € 50,-
Bulgaria 6-11 business days € 22,95,- € 225,-
Denmark 4-9 business days € 5,95,- € 75,-
Germany 2-7 business days € 5,95,- € 50,-
Estonia 6-11 business days € 12,95,- € 125,-
Finland 6-11 business days € 9,95,- € 125,-
France 4-9 business days € 6,95,- € 100,-
Greece 9-17 business days € 7,95,- € 100,-
Hungary 5-10 business days € 6,95,- € 100,-
Ireland 7-12 business days € 6,95,- € 100,-
Italy 3-12 business days € 5,95,- € 75,-
Croatia 5-10 business days € 11,95,- € 125,-
Latvia 5-10 business days € 11,95,- € 120,-
Lithuania 7-12 business days € 8,95,- € 100,-
Luxembourg 4-9 business days € 5,95,- € 50,-
The Netherlands 1-5 business days € 5,75,- € 35,-
Austria 5-10 business days € 6,95,- € 100,-
Poland 5-10 business days € 5,95,- € 75,-
Portugal 4-11 business days € 5,95,- € 75,-
Romania 6-11 business days € 12,95,- € 125,-
Slovenia 6-11 business days € 11,95,- € 125,-
Slovakia 6-11 business days € 9,95,- € 125,-
Spain 3-11 business days € 5,95,- € 75,-
Czech Republic 4-9 business days € 5,95- € 75,-
Sweden 5-10 business days € 6,95,- € 100,-

Please note: Keep in mind that these delivery times are guidelines and delays may occur due to unforeseen circumstances, such as customs inspections or extreme weather conditions. However, we are doing our best to deliver your order as quickly as possible.

Track & Trace:

For most shipments, we offer a Track & Trace service. Once your order has been shipped, you will receive a shipping confirmation with a unique tracking number. With this tracking number, you can track the status of your package and view the estimated delivery date.

Packaging:

At SmokingHotXL, we also pay great attention to the packaging of your order. We ensure that your products are discreetly packaged, fully respecting your privacy. The packaging is sturdy and protects your products during transportation.

If you have any questions regarding shipping costs, delivery times, or the status of your order, please feel free to contact our customer service. We are ready to assist you and answer any questions you may have. We strive to provide you with excellent and reliable delivery service, so you can shop at SmokingHotXL with confidence.